Customer Reviews

Ask for Austin Day! I purchased a 2019 Subaru Outback Saturday and could not be happier with the whole experience. Austin was very knowledgeable, do not let his age fool you, honest, pressure free and a pleasure to deal with. Finance was great as well. Deal was done in about two hours. Highly recommended!!!

When it comes to buying big ticket items I do research. Lots and lots of research. To the point that I can tell you there is such a thing as too much research. We're talking spreadsheets, graphs, photos.... you get the idea. So when I make that call to the dealerships asking for prices I already know who's trying to take advantage. I'm also very savvy when it comes to shady car dealership sales techniques and have no issues walking away from a sale. See my prior review of Temecula Ford for that. I received several offers from dealerships and Chris Garchitorena from Subaru of Ontario was the only one who came in with a decent price. In fact they offered invoice right out of the gate. Southern California is a tough market for buyers of Subaru's. Across the country you can routinely get below invoice. Not so in So Cal. When I sent my Ontario price quote to other dealers they either didn't answer me or they replied with "well let's compare MSRP". My reply of "Comparing MSRP does nothing if I'm already getting invoice, can you compete" went unanswered. I never received anything like that from Chris. I am extremely happy with my experience here. If I was to have one critique it would be this. Subaru is going away a bit from its rally roots and there is a large segment of Subaru owners who modify (lift, rims, tires, lights...) for off-road and overland activities. Ontario Subaru should cater to this demographic by providing already modified vehicles. Only one other dealership in the area provides this and had their prices been close to Ontario I would have bought there. They were $4k higher though. And if SOA reads this, ALL of the other dealerships were sub par. Ontario was by far the most transparent and friendly without shady car sales techniques. Thanks again to Chris Garchitorena. You're a nice guy and class act.

I had a great experience. Adrian was my sales associate. I came in knew type of car I wanted went over my choices and ending leaving with a brand new car. Adrian didn't push anything he was nice and the staff where also friendly and it was a great environment.

Daniel Tajingwa helped us out today. He was very honest and gave us insight of the specials for memorial day weekend. We honestly came in to just test drive the CrossTrek, but he also mentioned that the best deal right now is the Outback. His patience and calm demeanor made the visit very informative, and he explained while showing us all the neat things the car came with. Although we had our hearts set on the CrossTrek, he was not pushy and offered information on the difference between base and premium packages as well as their Rev-Rewards program. I'll definitely come back to see him once I had more time to figure out what I want for my next car.

This rating is for purchasing experience ONLY, will come back and rate separately after I go for services ... I recently got my Outback from them. I shopped around and met Bryan Johnson, the online Sale Rep. He helped me saved my shopping time for a good deal at what my husband and I exactly wanted. His is a great guy to work for your Subaru. Thanks Bryan J. and team

Great dealership with great service. Went in on a Sunday and was able to have the car I wanted shipped to the dealer and in my driveway the following day. Chris was a huge help along the way and had the answer to every question we had, as well as urgency. Car shopping is stressful and Chris made it easier, real laid back and personable guy, wouldn't have wanted the experience to go any other way. Overall, awesome dealership with great perks and an even better salesman. Thanks to Chris , Viet and the rest of the Ontario Subaru team, very happy with my purchase!