Customer Reviews

I had a wonderful experience with this dealership! They are really friendly and straight to the point. I even called back 2 weeks after in regards to a document that i needed help with. Iman was very helpful and explained everything to me. Shoutout to Iman of the financing department, she is really sweet and will help you out. I recommend you go to this dealership instead of shopping somewhere else as they have great customer service!

This was my first time using an internet department to make a purchase of a Vehicle. Enriqie replied to my inquiry promptly. Enriqie answered all my questions. At the end of the call there was no pressure as to when I was coming in to make a purchase or when I was coming in to see the vehicle. I made an appointment with Enriqie. With the internet sales we were done with the purchase in about an hour. The internet purchase program is the way to go. Enriqie made the sale as quick and painless as possible.

Izzy and Lauren are amazing people; I feel comfortable with them and trust them with my service. I will be coming back for my next service

We've had generally good experiences with the service department over the past 10 years, especially in recent years. Very satisfied. Recently "Issy" helped us and the routine service went just fine. I also have to give a high five to CLAY who alerted us to a problem that we never would have known about otherwise. It was outside the normal car service issues (rather not go into details) but it was VERY much appreciated. So thanks, Clay. We looked into it and are having it taken care of before it could have gotten MUCH worse.

We purchased a 2020 Impreza tonight and the transaction was easy and both employees we worked with were fantastic. Our salesman, Harley Hays was professional, personable and not a typical car salesman. He identified our wants and needs and found the perfect vehicle and options for my daughter without pushing us into something more. I opted to apply for financing online in order to pre-qualify and get the process started. The finance person Don Horrigan wrote up our paperwork and had us in and out after offering a few more options. Overall I'm very pleased with the purchase and my daughter is beyond excited for her brand new car. Thank you again Harley and Don!

Starting 2021 with a purchase from Subaru of Ontario made my January and Birthday Awesome! Especially, after a chaotic hiatus of a car breaking down..Process started online through Capital One Auto and Subaru of Ontario's own website and literally within a few hours, car was delivered. Adrian Diaz from start to finish made the whole process seamlessly smooth. He was consistent with communication, processing paperwork, and updating about everything. Having a child with special needs and lots of energy had made it difficult for me to get there, but they were quite accommodating, by delivering in person safely. The pictures I saw online don't do the condition and beauty of the car justice. It was clean, in excellent condition, and drives beautifully!We dropped Adrian back at the physical location and met more of the Subaru of Ontario's team. They were so hospitable, helpful, and informative. The lot has a great selection of new and used quality cars for sure, not only Subarus. I highly recommend Subaru of Ontario for friendly and consistent customer service and professionalism, without pushiness.