Subaru of Ontario
Customer Reviews
After being bullied by what appeared to be a finance manager in San Bernardino, we stopped by Ontario expecting similar treatment but we were pleasantly surprised. Within 10 minutes we were quoted a price on the car we'd decided on that was nearly $3,000 less than San Bernardino had told us and almost $4,000 less than s ticker price. No haggling, no discussion, just a great price. We had to wait as we wanted a popular color but when we came back in everybody treated us like important customers and we were don in about 90 minutes. I was shocked as I used to work at A Subaru dealership 20 years ago and we worked more like the high pressure San Bernardino lot. They even turned down the overhead radio in the lobby for me so I could hear better. Two weeks after buying the car I sent a message to ask a question and they answered within an hour! Highly, highly recommended. Best car buying experience I've ever had.
By far the best car buying experience. Every person we came in contact was very friendly and down to turn. Nobody tried to sell us anything that we didn't need. Everybody was very upfront and work very hard for our business.
I just recently had service to my Forester again due to my sales agent, Rocky Gutierrez. He has consistently followed up with me with reminders of "service due". I really appreciate this as with my busy schedule I sometimes forget. He not only did a super job with the purchase, he continues to show accountability with these friendly reminders. Anyone looking for a Subaru look up Rocky at the Ontario facility! My friend has already bought 2 vehicles from him and the Ontario store.Thank u Rocky! See u at the next service call.The service department is really great too!