Customer Reviews

Good area not too pushy, less busy and service is fast, they also have contactless service because of covid

Outstanding experience. Very fair price, streamlined process, great product. I am pleased.

Luisa from internet sales was amazing. She help me get my first Subaru, at a price that worked for my budget. The transaction started with an online application and Luisa negotiated for me. I highly recommend Luisa from Internet sales if you want to save time and money. Thank you Luisa.

Worked with Francisco for my mom. Francisco was open, honest, and great at making the deal work for all of us. My mom was able to find what she wanted and needed in a vehicle. Francisco was great at presenting all of the pros and cons of the models my mom was considering, to help her decide and walked her through all the vehicle features and to be patient and flexible with us when determining what type of financing would be best for us. Francisco was ABSOLUTELY helpful at exploring all options and incentives for financing and was willing to work with us in identifying what was best for us. Francisco's transparency has been among the best we have worked with in vehicle purchasing. We were told that a contract writer had called out which delayed the contract signing process, but that was not Francisco's fault. Overall, 5 stars for Francisco and 4 stars for the rest of the process. Would have given the dealership 5 stars if it didn't take about 2 hours of waiting for that part. This dealership is also one of the best priced for services. I'm willing to drive the extra miles past the other in SB for quality of customer service and cost savings.

Thanks to Aaron, the process of buying a new car was so seamless! I have always been hesitant of going to to dealerships because I haven't always had the best experiences. Aaron has restored my faith in dealership car buying! We were upfront with him and told him that what we wanted and that we only wanted to come in to finalize the number and sign the paperwork. And guess what?... THATS EXACTLY WHAT HAPPENED! My husband and I were so impressed with the level of professionalism and customer service Aaron B. gave to us. He's extremely knowledgeable about what he does and you could tell he loves his job! He was very responsive to texts and phone calls and never left us hanging. Everyone we encountered at the dealership were nice and professional. Thank you, Subaru Ontario and Aaron for getting me into my beautiful new car!