Went in as a walk in. Was greeted right away and serviced in a timely manner. Very customer friendly location. Will be servicing all of my vehicle needs here!
First time buying a car, very nice and helpful guy! MARC was very friendly and understanding. They were not aggressive at all. Thank you for the experience!
Awesome crew, very helpful and time efficient!
Made appt for airbag replacement. Waited almost 1/2 hour in line past appt time before service rep was able to process car. (Apparently very busy day). Was told they may not have airbag, even though I made appt several days in advance of bringing car in, but they were able to locate 1 left that would fit my vehicle. Was told would take 2-3 hours to replace it, so they gave me a ride home (nice!). 5 hours later wondering why I still didn't have my car. Called dealership several times, and got automated message to leave VM for service dept. which I did. (no real person answered, and calls never returned.) 3rd call (6 hours after dropping it off) finally got a real person and was told if my car was done, they would have called me. Shortly thereafter, service rep called and said car was done.Pros: did offer rental car if they didn't have airbag available, shuttle service is nice otherwise I would have wasted a whole day at the dealership. Service rep was friendly.Cons: calls not returned, no real person to answer phone for first 2 calls, took way longer than expected (and promised) to get my car back.
Friendly staff, fast service and good prices. Ontario is the only place we take are vehicles to.