Customer Reviews

Nice invironment, as always it did not disappoint me,good service, friendly staff. Shout out to Aaron our service advisor!

Francisco was a great help! Highly recommend. My son drive away happy with his BRZ.

BE VERY WARY OF THE FINANCING DEPARTMENT. Dan Gressmann was very nice and helpful (internet salesman for Subaru Ontario), I have nothing but positive things to say about him. The purpose of this review is to warn you about their financing department. The VERY LAST document the finance department forced me to sign was an agreement to a $100 "theft registration" service. The paper stated very clearly that this charge was OPTIONAL and was NOT required to buy the vehicle. I asked more than three times for it to be removed and the finance department wouldn't budge, saying it was "to protect cars from being stolen from the lot". I asked why they were passing this cost off on to me and they had no answer, nor could they explain why I was being charged for it. In the end I caved because I had already signed the long-form sales contract, but I should have walked. Be warned: look for this ridiculous charge as you sign your long-form sales contract and threaten to walk if they refuse to remove it. Learn from my mistakes. It's really a shame because I wanted to give Subaru Ontario 5 stars due to Dan, but their greed for $100 ruined that for them. $100 is a small charge relative to the car but it really affects my otherwise positive perception of this dealership.

Great experience buying a new car. Daniel Gressman was very helpful and made the process easy and even fun. This dealership is very transparent with respect to pricing.

Thank you Chris Garchitorena for that long overdue upgrade! Excellent customer service from his part was actually waiting outside when I pulled up a few minutes after my appointment was scheduled. Went inside for a quick, no bs overview of the process, run down of all the buying information, and then a quick evaluation of my trade in. Literally in and out is what it seemed. He even took the time to go over all the features of the car and what to expect performance wise. Highly recommend seeing him if your in the line or prospecting a new Subaru! Ps thank you for assisting in removing my dashcam which was basically 3m welded to the windshield.