Subaru of Ontario Review By Travis Parsons

BE VERY WARY OF THE FINANCING DEPARTMENT. Dan Gressmann was very nice and helpful (internet salesman for Subaru Ontario), I have nothing but positive things to say about him. The purpose of this review is to warn you about their financing department. The VERY LAST document the finance department forced me to sign was an agreement to a $100 "theft registration" service. The paper stated very clearly that this charge was OPTIONAL and was NOT required to buy the vehicle. I asked more than three times for it to be removed and the finance department wouldn't budge, saying it was "to protect cars from being stolen from the lot". I asked why they were passing this cost off on to me and they had no answer, nor could they explain why I was being charged for it. In the end I caved because I had already signed the long-form sales contract, but I should have walked. Be warned: look for this ridiculous charge as you sign your long-form sales contract and threaten to walk if they refuse to remove it. Learn from my mistakes. It's really a shame because I wanted to give Subaru Ontario 5 stars due to Dan, but their greed for $100 ruined that for them. $100 is a small charge relative to the car but it really affects my otherwise positive perception of this dealership.