Subaru of Ontario Review By Stephanie C.

My husband and I went in last Tuesday. I called earlier in the day to ask if the used car I saw online was still available. Edwin said according to his computer, it was...but that he wanted to physically go out and check, to see it w his own eyes. He called me back 3 mins later to let me know it was still there. So I told him we'd be by that evening to test drive. He had no problem w that. We got there and he happened to be closing a deal, but he let us check out the car and he came to check on us a couple times until he finished w the other customer. I think we got a good deal; I was able to get him to lower the price by $500 because the dealer across the street had the same vehicle w less miles. Anyway, I was already pre-approved w my CU so, it was a pretty painless ex'p. Although when I asked if my husband's name would be on the registration, it was stated that he could not be, because he wasn't on the loan. They said after I received the reg from DMV, I could go in the DMV and change ....I didn't know any better, so I said ok. When I went in the next day to my CU to pick up the check, the rep told me that that wasn't true, she even called and told them what I wanted & to have the paperwork ready when I drop off the check to add my husband to the reg. When I went in they added him...but why couldn't he have just been added the night before I wondered. BTW...Chuck was the one who said my husband couldn't be added. Edwin was getting the car washed when I asked. All & all...Edwin was a good rep, I felt like I was dealing w someone I knew, rather than someone who was trying to make a deal. The car wash sucked though..and they didn't fill the gas tank up, which is something CARMAX did w my last car...but I guess they didn't want to waste gas on someone just buying a used car, but It was a 2013 Chevy Cruze, it was only $45 to fill up at Costco the next day. *Also wanted to add, that I find it funny that "Jeremy", is responding to a lot of positive posts..but hardly any of the negative ones. You should be trying to correct the wrongs...the positive reviewers are obviously happy-