Subaru of Ontario Review By Nolan N.

Well, where do I begin. The service guys were super polite and helpful. I brought my car in a couple weeks ago for recalls I had on the car. There were 4 current recalls and 3 of which were fixed. One was not. When they attempted to update the radio it crashed. They told me they'd have to order a new stereo and would be at least a week. This left a super poor taste in my mouth seeing as when I went to get in my car, the screen was on which would've killed my battery. They unplugged it so that would not be an issue. Granted I was without a radio, back up camera or any aspect of the screen for two weeks due to scheduling conflicts with my personal schedule. However, Clay immediately ordered the part and was in communication with me the whole time. When I was finally able to return the stereo was replaced and my oil was changed very quickly! Clay and the service manager treated me right and made my poor experience turn around for the better and was impressed after returning for the part. This is the type of service I wish to have anytime I take my car in. Thank you Clay!