Subaru of Ontario Review By Mariah M.

The purchasing of my new car went great, it's the service department that is pulling the stars down. They are nice and do a good job, but they are ALWAYS behind schedule. My 10:30am appointment that I arrived to at 9:55 this morning lasted until 1:00pm. They didn't even take my car I to the garage until 11:45am. I was told no more than 90 minutes from my arrival time. Over 2 hours later I am receiving my keys back. Worst part, I have a 9 month old baby girl with me and it's over 90* outside. Come to think of it, my previous 2 services there have been prompted with, "we are short 2 guys today, so it might take a while." Hire some more mechanics S.o.O.