Subaru of Ontario Review By Karla M.

I called the night before b/c my car would not go into gear and I was getting nervous since this never happened to me. I called and I spoke with Melvin since I didn't know why my car wasn't working. He told what I needed to do to get it into gear and told me to bring in the Forester by 9-10 the next morning. Melvin was extremely knowledgeable and I had explained to him that my car was also making a screeching sound and that other dealers said that nothing was wrong with my car but I wasn't satisfied with that response. Come to find out that my brakes needed to be replaced since I only had less than 2 cm left. WTH all other places said that nothing was wrong!! Melvin gave us the best customer service I had experienced compared to other Subaru dealers. Also, I got a complimentary car wash. The staff was really nice and they even hook my kids up with fresh popcorn.:) THANKS MELVIN best customer service :)