Subaru of Ontario Review By Jennifer A.

So we have been looking into a new car and decided to go with Subaru because their company bills its self as loving pets, the environment and homos; three topics near and dear to our hearts. After checking out their year end sales online, we found a 2011 Outback and Forrester at a great price so we scheduled a test drive. We were helped by Amber, who gave us a no pressure sales pitch and didn't treat us any differently when she realized we were a couple (trust me it still happens). The haggling over the extras sort of brought down the whole experience but I'm happy with the way things turned out. Now with a new car you wouldn't expect any issues for awhile but while driving it around town the check engine came on. We took the car back and they reset everything so we thought we were golden, until it happened again. On our second trip back they kept the car for a day to update the software and checked the sensitivity of the car alarm while providing a rental. This seems pretty standard customer service to me considering our situation but it will be interesting to see if this level of customer care is kept up during all of our future visits to this dealership.