Subaru of Ontario Review By Hong L.

This is for New car sales department only. PROS: I spoke to Alicia and she's friendly, didn't know everything about the cars but that's OK. Long story short, I think they have a friendly sales team. Pricing was very competitive against the other new car dealers. I ended emailing back and forth with their internet department and got a great price on a new 14 Forester. CONS: Subaru has very thine paint, it will get scratch & swirl if you are not careful. So do not let Subaru wash ur car, they will put scratch mark & swirl on your new car. I didn't like their service department, they are not aggressive but the way they talk to me makes me fell uncomfortable. Conclusion: I don't think any dealer is going to have a perfect rating, I liked their new car sales team. I can live with the service department, BUT DO NOT let them WASH UR CAR. TO BE FAIR: I work in the car wash business, Japanese cars have thinner paint job vs European or American cars. From experience black color car show scratch & swirl more. And I work in auto detail shop, this can be fix by removing a thine layer of clear coat that's applied onto of the original paint.