Subaru of Ontario Review By Duy Truong

I've been in the market for almost a year now. And as a customer I've been scared to go in and talk to sales just because of experiences I've had in the past. So recently I've been pushing hard to get a new car and put in an inquiry for about 5 local dealers. One called me and I asked about pricing. That dealer said "we can't give pricing over the phone cause we can lose a sale over a few bucks" hung up on him cause I knew that dealer was no good. Next dealer said they couldn't get me to a price I wanted. Cool. 3rd dealer gave me a crazy low price but it wasn't the model I wanted. I know it wasn't cause the Msrp didn't match up. I kept asking if it was the limited model and he wouldn't give me an answer. Literally kept copying and pasting a link when I asked him a question about the car and would say stuff like "like I said check the link" I told that guy what I wanted and what color. And he literally wanted me to go above and beyond to get him an exact stock number when he could've done his job and did it for me. So I passed on that dealer. Other dealers didn't respond to me and took me as a joke so I found the closest dealer to me which was Subaru of Ontario. Went in and got help from the salesman David You.This was the best car sales experience I have ever had in all my years of buying cars. I've probably went through 15 cars so far. And this was the best. David You helped me get the car I wanted. He had no issue running in and out of the dealership to grab keys to see another car. He was happy to help. And that experience tells you a lot about David and the dealership. Whole deal and process went smooth, and David answered all my questions. Even if I forgot to ask him a question before he ran to his manager. I felt bad for making him run back and forth but David did it with no problems. After agreeing on a deal he brought us into finance and Lisa in finance helped us with everything including a service contract/warranty. Whole process in finance went quick and smooth as well and we were out.After finance David showed us the car and everything about the car. He was very informative and it felt like we were in and out.Love the car and will be a lifetime customer from now on. If you are looking for a new car ask for David You. Yes "You" is his last name. He will help you out.