Subaru of Ontario Review By Charlie De Long

I was disappointed to find this dealer was not so different from others I have dealt with over the years. I found a staff that was not so in-tune with their customers and not all that interested in providing customer service. I had found a Technical Service Bulletin online that pertained to an issue on my new Impreza and made an appointment to have some new software installed to resolve the problems. Only after I showed them a printed copy of the TSB and confirmed my appointment with them, did they proceed to take my car in for service. The software update was completed quickly and they did wash my car before releasing it to me, but the quality of the initial service was mediocre at best.